Privacy Policy
For use of the app
Last updated: April 2026
Note about language
The German version of this Privacy Policy is the one that's legally binding.
This English translation is provided for your convenience only and has been translated to the best of our knowledge. However, in case of any discrepancies, the German version is the one that's legally binding.
You can toggle each section individually to view the German version.
Preamble
This service (hereinafter "Application") is provided by , email: (hereinafter "we" or "us") as the controller within the meaning of the applicable data protection law.
Within the Application, we enable you to access and display the following information: financial tools, AI support, and educational offerings for freelancers, entrepreneurs, and founders. When using the Application, we process personal data about you. Personal data means any information relating to an identified or identifiable natural person. Because the protection of your privacy when using the Application is important to us, we would like to inform you with the following details about what personal data we process when you use the Application and how we handle this data. In addition, we inform you about the legal basis for the processing of your data and, insofar as the processing is necessary to safeguard our legitimate interests, also about our legitimate interests.
You can access this privacy policy at any time via the menu item "App > Account > Fine Print > Privacy" within the Application.
1. Information on the Processing of Your Data
Certain information is already processed automatically as soon as you use the Application. The specific personal data that is processed is listed below:
1.1 Downloading the Application
When downloading the Application, certain required information is transmitted to the app store selected by you (e.g. Google Play or Apple App Store); in particular, your username, email address, customer number of your account, the time of download, payment information, and the individual device identifier may be processed. The processing of this data is carried out exclusively by the respective app store and is beyond our control.
1.2 Automatically Collected Data
In the course of your use of the Application, we automatically collect certain data that is necessary for the use of the Application. This includes:
- IP address of the requesting device
- Date and time of access
- Type and version of the operating system used
- Device type and identifier
- Language and region of the device
This data is automatically transmitted to us but not stored, (1) in order to provide you with the service and the associated features; (2) to improve the features and performance characteristics of the Application; and (3) to prevent and remedy misuse and malfunctions.
This data processing is justified by the fact that (1) the processing is necessary for the performance of the contract between you as the data subject and us pursuant to Art. 6(1)(b) GDPR for the use of the Application, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the Application and in being able to offer a market- and interest-oriented service, which in this case outweighs your rights and interests in the protection of your personal data within the meaning of Art. 6(1)(f) GDPR.
1.3 User Account (Registration and Login)
When you create a user account or log in, we use your access data (email address and password) to grant you access to your user account and to manage it ("mandatory information"). Mandatory information during registration is marked with an asterisk and is required for the conclusion of the usage agreement. If you do not provide this data, you cannot create a user account.
In addition, you may provide voluntary information during registration (e.g. first and last name).
We use the mandatory information to authenticate you upon login and to process requests to reset your password. The data you enter during registration or login is processed and used by us (1) to verify your authorization to manage the user account; (2) to enforce the terms of use of the Application and all related rights and obligations; and (3) to contact you in order to send you technical or legal notices, updates, security alerts, or other messages relating to the management of the user account.
Voluntary information is used to display [such information according to your selected settings within the Application and to make it accessible to other users of the Application upon your request].
This data processing is justified by the fact that (1) the processing is necessary for the performance of the contract between you as the data subject and us pursuant to Art. 6(1)(b) GDPR for the use of the Application, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the Application, which in this case outweighs your rights and interests in the protection of your personal data within the meaning of Art. 6(1)(f) GDPR.
1.4 Use of the Application
Within the Application, you can enter, manage, and edit various information, tasks, and activities. This information includes in particular data on financial planning, your own financial situation, business goals & processes, as well as learning and development progress.
The Application additionally requires the following permissions:
- Internet access: This is required to store your entries on our servers.
- Camera and gallery access: This is required so that the corresponding data can be extracted from the images.
The processing and use of usage data is carried out for the provision of the service. This data processing is justified by the fact that the processing is necessary for the performance of the contract between you as the data subject and us pursuant to Art. 6(1)(b) GDPR for the use of the Application.
2. Use of AI Applications; Legal Basis, Exclusion of Liability
As a user of this Application, you act as the controller within the meaning of data protection law pursuant to Art. 4(7) GDPR when processing personal data within the Application. It is your sole responsibility to ensure that you have a valid legal basis (e.g. Art. 6(1)(a), (b), or (f) GDPR) for the transmission and processing of the personal data you enter into the Application. This applies in particular with regard to the use of third-party AI services integrated within the Application.
As the service provider, we cannot ensure the permissibility under data protection law of the processing described herein. As the service provider of this Application, we have no influence on which personal data you use within the Application, nor on how the data processing operations of the AI provider as an external third party are designed. Therefore, we cannot guarantee that the transmitted data is protected against access by unauthorized third parties.
3. Disclosure and Transfer of Data
Your personal data will not be disclosed without your express prior consent, except in the cases explicitly mentioned in this privacy policy and only where this is permitted or required by law. This may be the case, among other things, where the processing is necessary to protect the vital interests of the user or another natural person.
3.1 Law Enforcement and Authorities
If it is necessary for the investigation of unlawful or abusive use of the Application or for the pursuit of legal claims, personal data will be forwarded to law enforcement authorities or other authorities and, where applicable, to injured third parties or legal advisors. However, this only takes place if there are indications of unlawful or abusive conduct. A disclosure may also take place if this serves the enforcement of terms of use or other legal claims. We are also legally obligated to provide information to certain public bodies upon request. These are law enforcement authorities, authorities that prosecute administrative offences subject to fines, and the tax authorities.
Any such disclosure of personal data is justified by the fact that (1) the processing is necessary for compliance with a legal obligation to which we are subject pursuant to Art. 6(1)(f) GDPR in conjunction with national legal requirements for the disclosure of data to law enforcement authorities, or (2) we have a legitimate interest in disclosing the data to the aforementioned third parties where there are indications of abusive conduct or for the enforcement of our terms of use, other conditions, or legal claims, and your rights and interests in the protection of your personal data within the meaning of Art. 6(1)(f) GDPR do not prevail.
3.2 Service Providers
We rely on the following external companies and service providers for the provision of our service:
Auth0 (Okta Inc.) – Authentication and identity management. Auth0 processes your login data (email address, password) for secure authentication. The processing is carried out on the basis of Art. 6(1)(b) GDPR. Further information: https://www.okta.com/privacy-policy/
Stripe Inc. – Payment processing. Stripe processes your payment data to handle payment transactions. The processing is carried out on the basis of Art. 6(1)(b) GDPR. Further information: https://stripe.com/de/privacy
Any such disclosure of personal data is justified by the fact that we have carefully selected our external companies and service providers within the framework of Art. 28(1) GDPR as processors, regularly reviewed them, and contractually obligated them to process all personal data exclusively in accordance with our instructions. Reference is made to our data processing agreement.
3.3 Corporate Restructuring
In the course of the further development of our business, it may happen that the structure of our company changes by way of a change in legal form, or that subsidiaries, parts of the company, or components are established, acquired, or sold. In such transactions, customer information may be transferred together with the part of the company to be transferred. Whenever personal data is disclosed to third parties to the extent described above, we ensure that this is done in accordance with this privacy policy and the applicable data protection law.
Any such disclosure of personal data is justified by the fact that we have a legitimate interest in adapting our corporate form to the economic and legal circumstances as needed, and your rights and interests in the protection of your personal data within the meaning of Art. 6(1)(f) GDPR do not prevail.
4. Data Transfers to Third Countries
Your personal data is generally processed within the European Economic Area (EEA). Insofar as a data transfer to third countries (in particular the USA) takes place in connection with the service providers mentioned in Section 3, this is done on the basis of Standard Contractual Clauses of the European Commission pursuant to Art. 46(2)(c) GDPR or on the basis of an adequacy decision pursuant to Art. 45 GDPR.
5. Change of Purpose
Processing of your personal data for purposes other than those described will only take place insofar as a legal provision permits this or you have consented to the changed purpose of data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes prior to further processing and provide you with all other relevant information.
6. Data Retention Period
We delete or anonymize your personal data as soon as it is no longer necessary for the purposes for which we collected or used it in accordance with the above sections. As a rule, we store your personal data for the duration of the usage or contractual relationship concerning the Application, plus a period of 7 days during which we retain backup copies after deletion, unless such data is required for a longer period for criminal prosecution or for the assertion, exercise, or enforcement of legal claims.
Specific provisions in this privacy policy or legal requirements regarding the retention and deletion of personal data, in particular those that we are required to retain for tax law reasons, remain unaffected.
7. Your Rights as a Data Subject
7.1 Right of Access
You have the right to obtain from us at any time, upon request, information about the personal data concerning you that is processed by us, within the scope of Art. 15 GDPR. To do so, you may submit a request by post or email to the address indicated below.
7.2 Right to Rectification of Inaccurate Data
You have the right to demand from us the immediate rectification of personal data concerning you, insofar as such data is inaccurate. Please contact us at the contact addresses indicated below.
7.3 Right to Erasure
You have the right, under the conditions described in Art. 17 GDPR, to demand from us the erasure of personal data concerning you. These conditions provide in particular for a right to erasure where the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection, or the existence of an obligation to erase under Union law or the law of the Member State to which we are subject. For the data retention period, please also refer to Section 5 of this privacy policy. To exercise your right to erasure, please contact us at the contact addresses indicated below.
7.4 Right to Restriction of Processing
You have the right to demand from us the restriction of processing in accordance with Art. 18 GDPR. This right exists in particular where the accuracy of the personal data is contested between the user and us, for the duration required to verify the accuracy, and in the event that the user requests restricted processing instead of erasure where a right to erasure exists; furthermore, in the event that the data is no longer necessary for the purposes we pursue, but the user requires it for the assertion, exercise, or defense of legal claims, as well as where the successful exercise of an objection between us and the user is still contested. To exercise your right to restriction of processing, please contact us at the contact addresses indicated below.
7.5 Right to Data Portability
You have the right to receive from us the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format in accordance with Art. 20 GDPR. To exercise your right to data portability, please contact us at the contact addresses indicated below.
8. Right to Object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based, among others, on Art. 6(1)(e) or (f) GDPR, pursuant to Art. 21 GDPR. We will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.
9. Right to Lodge a Complaint
You furthermore have the right to lodge a complaint with the competent supervisory authority.
10. Contact
Should you have any questions or comments regarding our handling of your personal data, or should you wish to exercise the rights referred to in Sections 6 and 7 as a data subject, please contact the above-mentioned controller at the above-mentioned contact details:
Email:
11. Changes to This Privacy Policy
We keep this privacy policy up to date at all times. Therefore, we reserve the right to amend it from time to time and to update changes in the collection, processing, or use of your data. The current version of the privacy policy is always available at clearup.app/legal/privacy-app within the Application.